Quin Privacy Policy

Last Updated: February 3, 2026 · Effective Date: February 3, 2026

1. Introduction

Quin (“Quin,” “we,” “us,” or “our”) provides an AI-assisted quoting platform for businesses (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Quin website and application (collectively, the “Service”).

Quin is a B2B SaaS platform intended for business users. We collect and process information solely to operate, secure, and improve the Service. We do not sell personal information.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Email address
  • Name
  • Organization name
  • Authentication credentials (stored using industry-standard security practices)

2.2 Business Data You Provide

To provide the Service, you may upload or enter business information, including:

  • Product catalogs and pricing data
  • Service offerings and labor information
  • Quote, project, and customer reference information

Business data is associated with your organization and is not accessible to other customers.

2.3 Usage and Technical Information

We automatically collect limited technical and usage information, such as:

  • Feature usage and interactions
  • Log data, error reports, and performance metrics
  • Device, browser, and session information

This information helps us operate, secure, and improve the Service.

2.4 AI Processing Data

The Service uses artificial intelligence to assist with quote generation. This requires processing text inputs such as project descriptions and catalog data to generate recommendations.

We do not use customer data to train our own models or allow third-party providers to train their models on customer data, except where explicitly agreed or required to provide the Service.

2.5 Payment Information

Payments are processed by third-party payment processors. We do not store full credit card numbers or banking details. We retain limited billing metadata necessary for subscription management and compliance.

3. How We Use Information

We use collected information to:

  • Provide, operate, and maintain the Service
  • Generate quotes and related outputs requested by users
  • Authenticate users and manage organizational access
  • Process payments and manage subscriptions
  • Monitor performance, prevent abuse, and maintain security
  • Improve product features and usability
  • Communicate service-related notices and support responses

We do not use customer data for advertising or data brokerage purposes.

4. Data Sharing and Disclosure

We do not sell personal information.

We may share limited data only in the following circumstances:

4.1 Service Providers

With trusted service providers who assist with:

  • Cloud hosting and infrastructure
  • AI processing
  • Payment processing
  • Email delivery and analytics

These providers are contractually obligated to protect data and process it only on our instructions.

4.2 Customer-Directed Sharing

When you authorize integrations, exports, or sharing with third parties (for example, sharing a quote with a customer).

4.3 Legal and Safety

When required to comply with law, legal process, or to protect the rights, safety, and security of Quin, our users, or others.

4.4 Business Transfers

In the event of a merger, acquisition, or asset sale, information may be transferred as part of the transaction. We will provide notice if required by law.

5. Data Retention

We retain information as follows:

  • Active accounts: Business data is retained while your account remains active.
  • Account deletion: Upon account closure, business data is deleted or anonymized within a reasonable period, except where retention is required for legal, accounting, or compliance purposes.
  • Backups: Data may persist in encrypted backups for a limited period consistent with industry practices.

6. Security

We implement administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, or disclosure. These measures include encryption, access controls, monitoring, and least-privilege access.

No system is completely secure. We cannot guarantee absolute security but continuously improve safeguards consistent with industry standards.

7. Cookies and Analytics

We use:

  • Essential cookies required for authentication and core functionality
  • Limited analytics tools to understand product usage and improve performance

You may control cookies through browser settings. Where feasible, you may opt out of non-essential analytics through account settings or by contacting support.

8. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access and correct your information
  • Export or delete business data
  • Restrict or object to certain processing
  • Opt out of non-essential communications

Requests can be made by contacting legal@usequin.com.

GDPR (EEA/UK)

If you are located in the EU/EEA or UK, we process data under lawful bases including contract performance, legitimate interests, and legal obligations. You may lodge a complaint with your local data protection authority.

CCPA (California)

California residents have the right to request access to or deletion of personal information and to opt out of the sale of personal information (which we do not sell).

9. International Data Transfers

Quin operates and processes data in the United States. If you access the Service from outside the U.S., your information may be transferred and processed in the U.S. We rely on appropriate safeguards, such as Standard Contractual Clauses, where required.

10. Children's Privacy

The Service is intended for business use only. You must be at least 18 years old to use the Service. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated through the Service or by email. Continued use of the Service after changes become effective constitutes acceptance.

12. Contact Us

For questions or requests regarding this Privacy Policy:

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